Welcome to the FCB Customer Portal

This Customer Portal for Florida Certification Board (FCB) and New York Certification Association (NYCA) is an online system that has enhanced self-service features to make it easier and faster for you to apply for and manage your credentials. This is your place to:

• Create a personal profile that can be updated as necessary
• Apply for certification and instantly upload documents that are required as a part of the application process
• Track your application progress
• View and manage your existing certifications for renewal
• Pay online

For New Users: Getting Started with the Customer Portal

In order to use this system, you must create a new account. Please click on the “Create New Account” button to begin this process.  You will be required to enter contact information and answer a series of questions. After you complete and submit your account registration, the system will send you an email with a temporary password. 

You can now access the account using your email address and password. For security purposes, we recommend that you change your password upon login. You are ready to take advantage of the system features as listed above.